A-LA-CARTE FEATURES


Most commercial IP phone systems are sold “out-of-the-box”, leaving you with features your business may or may not need, while negatively affecting your operating budget.

At CrossPath Telecom Network®, we partner with your business and customize the phone system to meet your specific business needs.  Since every business environment is unique, all system features are a-la-carte, allowing you complete flexibility over the phone system design.

Worried about system maintenance?  Worry no more!  CrossPath Telecom Network™ systems are 100% Maintenance Free!  We cover 100% of all natural hardware, software, and equipment failures – plus, all internal configuration changes to your system are completely FREE!  Goodbye costly service visits!  Better yet, most configuration changes can be made remotely offsite, so there will be no disturbance to your business operations.


Start enjoying the freedom and complete flexibility of the CrossPath Telecom Network® today!



CUSTOM RING GROUPS – (FREE FEATURE) Customizes the ringing order of extensions during inbound calls


VOICEMAIL-TO-EMAIL – (FREE FEATURE) Automatically forwards voicemails to your email address – for out-of-office listening access


BUSINESS-CLASS TEXTING – Online SMS text messaging service – Send and Receive text messages  via your publicized business telephone number – More info


CALL RECORDING – Listen back to all inbound and outbound calls instantly through the online audio library


SERVICE ASSURANCE – Automatically re-routes incoming calls to a designated phone number(s) during an Internet outage


AUTO-ATTENDANT – Allows callers to be automatically transferred to an extension without the intervention of an operator/receptionist


MOBILE APPLICATION  Turn any smartphone, tablet, or PC into a virtual extension of your phone system – More info


CALL QUEUE – Call center phone queue routing


CALL BLOCK – (FREE FEATURE) Instantly blacklist undesired callers


TIME-OF-DAY ROUTING – Automatically routes calls during a specified time of day or night


PARKING LOT – Universal park hold positions


FOLLOW ME – Follows user by calling multiple numbers


MESSAGE-ON-HOLD – Professionally produced message and music playing while a customer is placed on hold (customized for your business) — the CrossPath marketing team will assist in writing your script! – More info

Listen to actual CrossPath Message-On-Hold production samples below:

  • Message On Hold Samples
  • #
    Title
    Artist
    Composer
    Time
    ID
  • 01.
    https://crosspath.net/wp-content/uploads/2016/10/A1HeatingCooling_MOH.mp3
    A1 Heating and Cooling
    75
    2:24
    s8
    audio/mpeg
  • 02.
    https://crosspath.net/wp-content/uploads/2021/03/Bella-Medical-Spa-MOH.mp3
    Bella Medical Spa
    2:20
    s25
    audio/mpeg
    75
  • 03.
    https://crosspath.net/wp-content/uploads/2017/05/ByersHarvey_MOH.mp3
    Byers & Harvey, INC
    2:02
    s13
    audio/mpeg
    75
  • 04.
    https://crosspath.net/wp-content/uploads/2022/03/Compassion-Care-Clinic_MOH.mp3
    Compassion Care Clinic
    3:16
    s26
    audio/mpeg
    75
  • 05.
    https://crosspath.net/wp-content/uploads/2019/08/Crossroads-Pet-Professionals_MOH.wav
    Crossroads Pet Professionals
    3:02
    s23
    audio/wav
    75
  • 06.
    https://crosspath.net/wp-content/uploads/2017/07/goble-yow-moh.wav
    Goble and Yow, PLLC
    2:45
    s15
    audio/wav
    75
  • 07.
    https://crosspath.net/wp-content/uploads/2018/07/Green-Orthodontics-MOH.mp3
    Green Orthodontics
    3:33
    s20
    audio/mpeg
    75
  • 08.
    https://crosspath.net/wp-content/uploads/2016/10/Mathis_Bates_Klinghard_MOH.mp3
    Mathis Bates & Klinghard, PLLC
    75
    2:44
    s9
    audio/mpeg
  • 09.
    https://crosspath.net/wp-content/uploads/2016/10/McReynoldsNaveLarson_MOH.mp3
    McReynolds Nave & Larson Funeral Home
    75
    2:21
    s10
    audio/mpeg
  • 10.
    https://crosspath.net/wp-content/uploads/2017/10/MITCHG7B1.wav
    Mitchell Glass Company
    2:46
    s17
    audio/wav
    75
  • 11.
    https://crosspath.net/wp-content/uploads/2016/10/Neal_Tarpley_Parchman_MOH.mp3
    Neal-Tarpley-Parchman Funeral Home
    75
    1:58
    s11
    audio/mpeg
  • 12.
    https://crosspath.net/wp-content/uploads/2019/08/Queen-City-College_MOH.wav
    Queen City College
    2:39
    s22
    audio/wav
    75
  • 13.
    https://crosspath.net/wp-content/uploads/2016/08/queen_city_moh.wav
    Queen City Disposal
    2:02
    s3
    audio/wav
    75
  • 14.
    https://crosspath.net/wp-content/uploads/2020/05/Rainbow-Kids-Clinic-MOH.mp3
    Rainbow Kids Clinic
    2:58
    s24
    audio/mpeg
    75
  • 15.
    https://crosspath.net/wp-content/uploads/2017/10/DOWDYF7B1.mp3
    Raymond James - Ladonna Dowdy
    2:00
    s18
    audio/mpeg
    75
  • 16.
    https://crosspath.net/wp-content/uploads/2018/04/Reflections_MOH.mp3
    Reflections, An Orthodontic Experience
    4:25
    s19
    audio/mpeg
    75
  • 17.
    https://crosspath.net/wp-content/uploads/2018/10/Schmitt-Dental.mp3
    Schmitt Dental
    3:08
    s21
    audio/mpeg
    75
  • 18.
    https://crosspath.net/wp-content/uploads/2017/07/serv-pro-mc-moh.wav
    SERVPRO of Montgomery County
    3:00
    s16
    audio/wav
    75
  • 19.
    https://crosspath.net/wp-content/uploads/2017/05/Thomas-Lumber-Company-MOH.mp3
    Thomas Lumber Company
    2:36
    s14
    audio/mpeg
    75
  • 20.
    https://crosspath.net/wp-content/uploads/2016/10/TonyKnightAutoplex_MOH.mp3
    Tony Knight Autoplex
    75
    3:14
    s12
    audio/mpeg
  • 21.
    https://crosspath.net/wp-content/uploads/2016/08/TravisElectricMessage.wav
    Travis Electrical Service, LLC
    1:36
    s2
    audio/wav
    75
  • 22.
    https://crosspath.net/wp-content/uploads/2016/08/venczel_insurance_services.wav
    Venczel Insurance Services
    2:20
    s1
    audio/wav
    75

PLUS – many more!